At Siren’s, we take great pride in the quality of our craftsmanship.
If for any reason you are not completely satisfied, we offer returns or exchanges under the following terms:
• Return/Exchange Request Window:
Requests must be submitted within 48 hours of receiving your order.
• Item Condition:
Returned items must be unworn, unwashed, and in original condition with all tags and packaging intact.
• Non-Returnable Items:
Customized, personalized, or final sale items are not eligible for return or exchange.
• Return/Exchange Process:
1. Email [your email] within 48 hours of receiving your item with your order number and reason for return or exchange.
2. Await approval and detailed return instructions.
3. Ship the item back in secure packaging.
• Refunds and Payments:
Once the item is received and inspected, refunds will be processed within 48 hours to your original method of payment.
Depending on your bank, it may take additional time for the amount to reflect in your account.
• Exchanges:
Exchanges are subject to availability. We recommend notifying us promptly to reserve your preferred replacement item.
• Return Shipping Costs:
Return shipping fees are the responsibility of the customer, unless the item was received damaged or incorrect.